Plan de mejoramiento al clima organizacional en una IPS del sector público de Cali

Abstract

One of the important factors that exist within organizations is the work environment. This is defined as a set of practices that determine the environment and perceptions that employees develop about their workplace. Therefore, it positively or negatively influences the performance and productivity of the tasks performed by an employee. According to Chiavenato (2000) “the organizational climate has a direct influence on the behaviors of the members of the organization”, which is evident in the communication, motivation, commitment and teamwork of the members of the company. Generating a good organizational climate facilitates decision making, increases creativity, increases the sense of belonging to the company and prevents absenteeism from work. If the opposite happens, Camacho and Mayorga (2017) state that organizations can become detrimental to the well-being of workers. Currently, companies from different sectors implement strategies to comply with this factor so that it can be aligned with the goals and objectives of their collaborators. To do this, they focus on their main needs, positive and negative aspects that they evaluate within a plan of indicators that allow them to analyze the satisfaction that employees have with the organization. Therefore, this project will focus on analyzing the organizational climate of an IPS in the public sector of Cali, an institution that provides health services, which presents a series of shortcomings that generate unproductivity in its employees, excessive workload, among others. negative aspects that prevent the proper functioning of the company. For this research, surveys and interviews will be carried out to evaluate the situation that occurs within the IPS of the public sector of Cali, and in this way implement an action plan for monitoring and measuring indicators to progressively improve the work environment.