Desarrollo de un programa de felicidad laboral, para mejorar la motivación y el rendimiento de los contratistas, de la secretaría de infraestructura y servicios públicos de la alcaldía de Yumbo

Abstract

The present work presents a program of labor happiness focused on improving the motivation and performance of the contractor staff of the Ministry of Infrastructure and Public Services, Unit attached to the Municipal Government of Yumbo that manages to build loyalty, compromise and above all fall in love with their work. Whose social commitment is directed to always work for the community through the development of public works aimed at improving the quality of life of the Yumbeños, who with great demand expect great results from the public administration. At present, the feelings of discomfort or little labor happiness within the Unit by the contractors are quite noticeable, which results in the emigration of human talent towards new job offers with better salary and emotional remuneration, staff turnover , poor performance and little commitment to the institution because of demotivation, among others. This great difficulty is the aspect of interest for the development of the present study, where the review of the literature is essential to support the problem situation and in turn raise the alternatives designed especially for this case.