Innovación empresarial en la alcaldía distrital de Santiago de Cali - Secretaria de movilidad

Abstract

The objective of this report is to highlight the management in the implementation of new ideas and strategies by the District Mayor's Office of Santiago de Cali with the firm purpose of meeting the challenges generated by the COVID19 pandemic, in turn, this allowed transforming and innovate lifestyles of citizenship. The year 2019 saw the arrival of the infectious disease Coronavirus (COVID-19), which has been classified by the World Health Organization as a public health emergency of international importance. For this reason, public organizations were obliged to make a technological transformation and innovation in order to improve services to citizens and contractors. The objective of this work is to integrate the different concepts on innovation in public organizations due to the new modality that they had to adapt to maintain themselves; at least, the District Secretariat of Santiago de Cali is taken as an example of this type of change, which implemented new technological processes in its way of contracting Service Providers and the attention to users.