Diseño de un plan de gestión orientado a los procesos de la empresa Asaderos Cali & Cali, en términos de funciones y perfiles de cargo

Abstract

This work is carried out with the objective of proposing a design of a management plan oriented in the activities and performance of the processes of the company Asaderos Cali & Cali, basically focusing on the processes of functions and job profiles; The company in question has not described and documented the functions and job profiles which are required for the people who work in the company to have guidance mechanisms in the performance of their functions. The aim is to seek the generation of better performance in terms of efficiency and effectiveness by optimizing the processes of this company, this is a way to contribute to the company improving its competitiveness in the sector and in the market. On the other hand, by improving its processes, it is possible that with good monitoring and control, the Cali & Cali company improves its income from the good performance of the collaborators, which translates into good service, customer loyalty and fulfillment of the promise of company value.