Estudio de factibilidad técnica y financiera para el fortalecimiento del sistema de gestión documental de la alcaldía de Santiago de Cali

Abstract

The Department of Information and Communications Technologies of the Mayor's Office of Santiago de Cali, led by the area of ​​digital innovation, is responsible for the search and improvement of the information systems of the Mayor's Office, seeking to increase its efficiency and effectiveness in all processes for achieve a greater impact of satisfaction in the City, the central basis is the information for citizen attention in all the procedures and services provided by the Mayor's Office. It is required that the management of information meets current needs, the exponential growth of the volume of information, new requirements and current technology makes it necessary to strengthen the document management system available to the Mayor of Santiago Cali. since the current system does not meet these needs, which were identified by requests and disagreements of the different agencies of the Mayor's Office held in work tables with people involved in the process. New requirements were identified for the document management system, which is why it is necessary to strengthen the current system of the Mayor's Office.