Listar Facultad de Ciencias Básicas e Ingeniería por autor "Diago Vélez, Marco Aurelio"
Mostrando ítems 1-3 de 3
-
Alternativas para mejorar la competitividad en el sector turístico de Santiago de Cali
Navarrete Jurado, Ingrid Madyerli; Paéz Hernández, Mayrinsabel; Ingeniero IndustrialThrough this research work, the diagnosis of the current situation of the tourism sector in Santiago de Cali is made. Likewise, it is possible to show the level of competitiveness of the sector, based on the adaptation of ... -
Propuesta de mejora de procesos en oficinas de servicio al cliente en Multibank Colombia
Castellanos Uribe, Juan Camilo; Ingeniero IndustrialThis work aims to present a proposal for improvement of the productivity in processes identified and carried out in the offices of the Multibank bank, starting as a reference point the Cali office. For this, a diagnosis ... -
Propuesta para mejorar la oportunidad de atención de las PQRS en una empresa prestadora de servicios de salud
Jurado Sánchez, Delly Lucero; Lievano León, Jorge Hernán; Ingeniero IndustrialThis degree project presents a proposal to improve response times in the care of PQRS in a company providing health services, for which a review of the information related to this problem in the health sector was carried ...