Plan de mejoramiento para el control de la operación de los isleños que laboran en las estaciones de servicio combusto de la ciudad de Cali

Abstract

Combustibles de Colombia S.A. (Combuscol) is a company with more than ten years of experience; is a network operator of service stations, where they carry out marketing and distribution activities of fuels, lubricants and other petroleum derivatives. In addition to this, it works as retail and industrial marketing agents of the fuel supply chain, operating in a network of service stations in important cities in the country such as: Bogotá, Cali, Medellín, Pasto, Tumaco, Ipiales and Santa Marta (COMBUSCOL, 2016).

The COMBUSCOL company has an optimal organization within all the departments that make up the company, except when it reaches the service stations, which are the perimeters determined and authorized by the organization to offer the service.

Therefore, the improvement plan for the operation control of the islanders that work in the COMBUSCOL service stations in the city of Santiago de Cali, will be related to the operation of the islands' activities of the service stations of the company, implementing strategic and prospective planning tools, in addition to the presentation of strategies, activities and managers within the framework of a structured alignment with functions and performances of related personnel.