Lecciones aprendidas en la gestión de riesgos en proyectos del sector público

Abstract

This article addresses the importance of lessons learned in a project, as a risk management tool in public administration and, specifically, in State institutions. Recognizing that the public sector is characterized by the particularity of serving the state on the welfare of a society that occupies a territory called nation. The public administration administers the State resources for social and economic development, so the project management does not aim to report economic benefits but to resolve social situations, so that the measurement of the impact depends on citizen satisfaction. Likewise, in the public administration, a project carries risks that due to their specific nature are prone to being presented with extreme sensitivity. Political risk, contracting systems for the execution of works, acquisitions, requirements, etc., are some of the risk factors; therefore, project management must pay rigorous attention to risk management and with this, the Lessons Learned become a valuable tool to minimize its negative impacts. From these considerations, some conclusions can be drawn that facilitate the search for solutions in minimizing negative impacts in project management. The risk of unfinished projects due to changes in public administration, hiring policies and control bodies are some factors that cause negative situations and that the lessons learned could well be applied to mitigate negative impacts and enhance positive ones.