Plan de gestión para el mejoramiento de selección, contratación y manejo de personal de la empresa Polymers Crop ubicada en el centro comercial Alfaguara del municipio de Jamundí - Valle

Abstract

In order to provide continuity and a solution to the shortcomings identified in the area of human resources of the company Polymers Crop S.A., since it does not have a structure of personnel selection, hiring and management procedures. The absence of such structure causes that there is not a correct execution of the procedures and a high turnover of personnel, mostly by the sellers, directly affecting the internal customer, negatively influencing the productivity of the company, since a frustrated collaborator reflects his dissatisfaction with the external client, the social responsibility of the company is to actively involve employees in decision making, generating in them the commitment to contribute to the growth of the organization and is at the same time procuring the professional and personal development of its staff. Throughout the study, procedures and tasks developed by the staff are identified in an inadequate way, contributing in a negative way to the correct maximization of human resources and the optimal use of the technologies available to the company; the lack of evaluation of profiles at the time of hiring, trigger a series of errors in the process of recruitment, selection and management of personnel due to ignorance of the regulations included in the substantive code of work to protect employees and employers avoiding abuses and excesses of both parties. The diagnosis of the problems presented by the company was made through visits, review of documents, surveys within the staff and information provided by people who currently perform the processes that concern this area, as well as observation of the environment and development of procedures, In order to establish the existing shortcomings, administrative tools were used, such as the POAM, SWOT and PCI matrix, which allowed identifying the weaknesses, strengths, threats and behavior of the environment that directly affect the growth of the organization.