Estudio de viabilidad para la formulación del plan de gestión social y ambiental para la empresa oficial de servicios públicos del municipio de Yumbo - ESPY S.A. E.S.P.

Abstract

ESPY S.A. ESP is a company that supplies domestic public services of drinking water and sewerage systems in the municipality of Yumbo and has as missionary commitment to provide its services with social and environmental responsibility. According to last report about customer service and a survey applied to company personnel, it has been established that the relationship between ESPY S.A. ESP and the community served is weak. Additionally, projects accomplished with a socio-environmental approach lack adequate planning, execution and monitoring limiting the pretended impact. Therefore, this study intent to determine the feasibility of formulation of a Social and Environmental Management Plan that strengthens the relationship between ESPY S.A. E.S.P. and the community served.